With a rich background in talent acquisition, customer success and program management, I have a proven track record of helping to build strong, loyal, and recurring relationships with customers and candidates alike. Leveraging my expertise and my strategic insights from both an MBA and Doctorate in Business, I excel at optimizing processes and driving engagement. I specialize in curating efficient processes, analyzing performances, and exceeding expectations. My approach focuses on mutual success; this encompasses an understanding of the unique needs of the company, implementing effective strategies, and ensuring exceptional service which ultimately fosters long-term relationships and growth for both sides of the transaction.
I'm always full of ideas and excited to discuss yours too!
My Emotional Intelligence (EI) principles in talent acquisition and management focus on creating a more empathetic, self-aware, and emotionally resilient workforce. I believe that integrating EI into hiring practices allows me to assess candidates not only for their technical abilities but also for their emotional competencies, such as empathy, adaptability, and communication. This leads to better team dynamics, stronger candidate-job alignment, and reduced turnover rates. In management, I use EI to lead with emotional insight, fostering open dialogue, collaboration, and effective conflict resolution. By creating an inclusive environment where employees feel understood and supported, I can help drive higher engagement and productivity across the team.
During my doctoral research I created the Dual Dynamics Hiring Model as illustrated to the right.
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