Dr. Tina Flores
With a proven track record in talent acquisition, operational excellence, and program management, I leverage AI-powered insights to build high-impact, long-term relationships with both clients and candidates. Backed by two masters degrees (MBA and MSML) and a Doctorate in Business, I bring a data-informed, tech savvy, and emotionally intelligent approach to process optimization.
Whether I’m refining a recruitment strategy or leading cross-functional initiatives, my focus is on designing scalable systems that learn and adapt, improving retention, and driving measurable engagement. I'm known for aligning business goals with people-first AI strategies; ensuring every touchpoint delivers value, clarity, and connection.
What sets me apart is my ability to bridge strategy with empathy. I don’t just improve processes, I design them with intelligent automation in mind. That means deeply understanding business needs, implementing customized solutions, and delivering service that exceeds expectations... every time!
I’m always full of ideas and genuinely excited to explore yours. Whether someone needs a thought partner, innovative strategist, or just a sounding board; I’m here to help them build smarter, stronger, and more with sustainable success.
My Emotional Intelligence (EI) principles in talent acquisition and management focus on creating a more empathetic, self-aware, and emotionally resilient workforce. I believe that integrating EI into hiring practices allows me to assess candidates not only for their technical abilities but also for their emotional competencies, such as empathy, adaptability, and communication. This leads to better team dynamics, stronger candidate-job alignment, and reduced turnover rates. In management, I use EI to lead with emotional insight, fostering open dialogue, collaboration, and effective conflict resolution. By creating an inclusive environment where employees feel understood and supported, I can help drive higher engagement and productivity across the team.
During my doctoral research I created the Dual Dynamics Hiring Model as illustrated to the right. Trademark Pending.
Core Concept: The EI/AI Nexus™ is a powerful framework that equips leaders and organizations to build culture, decode data, and design intelligent systems. This method seamlessly integrates emotional intelligence with modern technologies, enabling smarter decisions, faster execution, and resilient teams.
1. Coach Culture (Human-Centric Leadership) Move beyond traditional leadership by focusing on emotional intelligence amplified by technology. This provides leaders with the tools to:
2. Decode Data (Insight-Driven Decisions) Transform data from a raw resource into a strategic asset. My approach empowers orgs to:
3. Design Systems (Future-Ready Operations) Build the operational backbone of high-performance organizations. This pillar is about creating intelligent, sustainable systems through:
How It Works
My recruitment philosophy is centered on the belief that hiring is about shaping the future of organizations through people, not just filling roles. I approach recruitment as a strategic function, blending empathy, analytics, and a long-term vision.
I've learned that the best hires aren't always found on paper. I look beyond résumés to assess crucial qualities like emotional intelligence, team dynamics, and alignment with a company’s mission and culture.
My process is a combination of data-driven insights and human-centered evaluation, and I am confident in my ability to find anyone for any job because I leverage a large variety of sourcing techniques. These range from "old school" in-person tactics to cutting-edge, AI-leveraged technological methods. This approach ensures that every hiring decision contributes to stronger teams, higher retention, and lasting performance. I'm not just seeking qualified candidates; I'm identifying individuals who will thrive, lead, and stay.
Whether I'm working with large enterprise organizations or with emerging teams, I champion a collaborative, transparent, and efficient hiring process. I believe in respecting the candidate journey and empowering hiring managers with the tools and strategies they need to make better decisions.
Ultimately, I see recruitment as a transformative force. My goal is to make it smarter, more intentional, and more impactful.
As a leader, here are my core practices for fostering a high-performing and engaged team:
I believe in developing metrics that are directly aligned with business priorities. This means I go beyond vague goals and identify tangible success criteria that support larger organizational objectives, such as boosting employee retention or enhancing agility. My focus is on creating specific and measurable metrics, like aiming for a "20% increase in team engagement scores" rather than just "better leadership." It's also important to me that these metrics are relevant to the team's unique challenges and the format of our programs.
I use Key Performance Indicators (KPIs) as a roadmap to track progress. Some of the impactful KPIs I use include:
To embed training effectively, I treat it as a continuous process, not a one-time event. I've found that learning is most effective when it's a blend of formal training, coaching, and real-world experience. My approach includes:
I lead with a coaching lens, which means shifting away from a "command and control" approach toward one that empowers my team. A coaching leader's role is to help people refine their skills, solve problems independently, and learn from their mistakes. This approach is instrumental in building a culture of trust and collaboration, which in turn leads to better business outcomes, higher employee engagement, and improved retention.
A critical part of this is interpersonal sensitivity. I make it a priority to be aware of my team's needs and maintain an open dialogue. By asking thoughtful questions and offering unwavering support, I create a psychologically safe environment where every team member feels valued and motivated. I also strive to embed a "coaching culture" by making coaching a fundamental component of our talent and leadership development strategy.
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Never Fear... Tina Flores is Here!
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